Photo by Jessica Whitley
Reservationists assist with handling call-in or walk-up ticket purchases during a production’s opening week. Reservationist hours are between the hours of 12pm and 4pm. Reservationists are a 4 hour time commitment per slot.
Box Office/House Manager
The Box Office/House Manager is responsible for opening the theatre lobby doors one hour prior to performance start time, selling tickets and subscriptions to patrons in person using cash or credit card, making accurate change, balancing out the cash drawer at the end of their shift, dealing with an occasional unsatisfied customer, working under stress when lines are long, and providing accurate information on the theatre to patrons. Additionally, the Box Office Manager communicates with the production Stage Manager for when the lobby is clear prior to show performance start time and after intermission, assists with seating any latecomers, and locks the theatre doors 15 minutes following performance start time. Box Office/House Managers are needed on Thursday-Saturday evenings and Sunday afternoons when a production is running. Box Office Certification is necessary to sign up to run Box Office. Box Office/House Manager is a 2-3 time commitment per slot.
**Box Office Volunteers must be Certified. Volunteers wishing to get Certified may sign up on the form to shadow during a performance.
Theatre Macon is always looking for volunteers to assist with the running of the Front of House. There are several ways to get involved at the Front of House and be among the first smiling faces Theatre Macon patrons see. Job descriptions are listed below. Click the “Front of House Sign-Up” Button to see what slots are available for the next production.
Ushers assist with welcoming guests and directing them to their seats. Ushers check tickets, provide audience members with programs, and tend to their comfort and safety. Following the show, Ushers are responsible for picking up programs and other trash in the theatre seats. Ushers are welcome to watch the performance so long as there are seats available and they are able to make a quick exit in case of emergency. Ushers are needed on Thursday-Saturday evenings and Sunday afternoons when a production is running. Ushering is a 3-4 hour time commitment per slot.